FAQs

Browse our most common customer questions. Need more help? Call us anytime.

Common Questions

Answers to Our Most Popular Inquiries

Find quick, clear answers to the questions we hear most from our customers about bed bug treatment, laundry services, and prevention.

Client Support

(917) 740-2840

Avoid moving items from room to room, as this can spread the infestation. Keep affected items contained in sealed plastic bags until they can be treated. Contact us to arrange pickup as soon as possible.

Bed bugs hide in tiny cracks, crevices, and fabrics. They reproduce quickly, and their eggs are resistant to many treatments. This is why thorough prep, high-heat laundry, and proven treatments like Aprehend® are essential.

We treat your items in a commercial dryer at 180°F for an extended period. This temperature kills adult bed bugs and their eggs. We can also wash and fold your laundry so it comes back clean, fresh, and bed bug–free.

Yes. We handle clothing, bedding, curtains, rugs, shoes, handbags, and other washable or heat-safe items.

Unlike a regular laundromat, we use controlled high-heat treatments, discreet pickup/delivery, and proper handling to prevent cross-contamination. We never mix your items with other customers’ laundry.

Place items in sealed plastic bags or bins. Avoid overstuffing bags so heat treatment can work effectively. Our team can guide you through the prep process over the phone.

In most cases, we return treated items within 24–48 hours, depending on the size of the order and your location.

We primarily serve NYC and Northern NJ, but we also handle larger jobs in select nearby cities. Contact us to check availability.

How to Get Started

Getting rid of bed bugs is easier when you have the right help. Here’s how to begin with Bed Bug Laundry NYC:

Contact Our Team

Call us or request a quote online to discuss your bed bug laundry, prep, or prevention needs.

Schedule a Pickup

Choose a convenient time for our discreet team to collect your items for treatment.

Receive Treated Items

We return your belongings clean, fresh, and 100% bed bug–free—ready for a pest-free home.

Your Safety and Comfort Come First—Let’s Eliminate Bed Bugs Together

From discreet laundry pickup to Aprehend® bed bug treatments and prep services, we make the process faster, easier, and stress-free—so you can get back to living pest-free.